Reservations for iPhone18 Pro and iPhone18 Pro Max began on Saturday, September 12th at 9:00 p.m. The editorial department opens the official pages of each company twice at 9:30 pm and 10:20 pm to see how the online counters of Docomo, au, Softbank, and Rakuten Mobile are working.
In conclusion, all four companies are still accepting applications. However, at Docomo, the waiting room remains open even after an hour, and at au, the price and inventory display has stopped, and the appearance of the entrance differs from company to company.
Reservation counters for 4 companies (currently accepting reservations)
Docomo Transfer/Model Change au Transfer/Model Change SoftBank Transfer/Model Change Rakuten Mobile Transfer/Model Change
Make a reservation at the Apple Store (SIM-free) 
*The above includes advertisements (affiliate). Please check each official website for prices, benefits, and conditions.
Status of 4 companies’ counters | Confirmed twice at 9:30pm and 10:20pm
| window | 9:30pm | 10:20pm | reservation | supplement |
|---|---|---|---|---|
| docomo | Via “Docomo Waiting Room” (estimated waiting time is displayed) | Waiting room unchanged | Reception in progress (via waiting room) | Advise you not to refresh the page or close the tab. Waiting room system from 8:30pm to 9pm after maintenance |
| au | “Due to system maintenance, price and inventory information cannot be displayed” on the reservation page. | No change and display stopped | Now accepting orders (only price and inventory display is stopped) | The reservation information inquiry site was restored at 9:30 p.m. Prices can be checked on the official price list (PDF) |
| Softbank | “iPhone 18 Pro pre-order now available” on online shop | Still accepting applications | Now accepting orders | A method in which you will receive an email after stock is secured and confirm by applying within the deadline. |
| rakuten mobile | All capacities of Pro/Pro Max are “now accepting reservations” in stock/arrival schedule | Still accepting full capacity | Now accepting orders | “Due to popular demand, some or all colors may take longer to arrive.” Release date: September 18th (Friday) at 8:00 a.m., and deliveries will be made sequentially thereafter. |
| Apple Store | At 9:04 p.m., the waiting screen for “You will be directed to pre-order soon” will be resolved at 9:35 p.m. | Normal selection screen | Now accepting orders | Changes in estimated delivery dates will be covered in a separate article. |
The contents of the table were confirmed by the editorial department by visiting each company’s official page. The status of all four companies did not change in about 50 minutes. Crowd conditions change over time, so please check the latest information on each company’s page before applying.
Docomo | After entering the “waiting room”, you will be guided in order
At Docomo Online Shop, after maintenance is over from 8:30pm to 9pm, when you open the iPhone product page, you will be directed to the “Docomo Waiting Room.” The waiting room was still open at 10:20 p.m. The approximate waiting time will be displayed on the screen, and when your turn comes, you will automatically proceed to the shop.
The screen in the waiting room says, “Please be careful not to refresh the page or close tabs.” Reloading may move you back in order, so it’s safe to wait.
How to log in to your d account and choose a receiving method is summarized in How to reserve an iPhone 18 Pro/Pro Max at Docomo.
au｜You can make a reservation, but the price and inventory display has stopped.
On the au official iPhone reservation page, the message “Due to system maintenance, price and inventory information cannot be displayed” is displayed both at 9:30 p.m. and 10:20 p.m. The button to proceed to reservation is open and the reception itself is continuing.
Prices can be found in the price list published on the evening of September 12th. iPhone 18 Pro (256GB) costs 268,800 yen all at once, and if you return it in the 25th month using the “Smartphone Benefits Program +”, the actual cost will be 66,900 yen for switching/new iPhone 18 Pro (256GB).
The reservation information inquiry site was on a maintenance screen in the early 9:00 p.m., but was restored by 9:30 p.m. For instructions, see How to reserve iPhone 18 Pro/Pro Max on au.
Softbank | “Currently accepting reservations”, confirmed until final application
The iPhone list on the SoftBank Online Shop shows “iPhone 18 Pro now accepting reservations.” With SoftBank, you will receive an email when stock is secured, and your purchase will only be confirmed if you complete your application within the deadline.
If you overlook the email, the reserved amount will be lost, so please check the address where the notification will be sent. The price for the iPhone 18 Pro (256GB) is 268,560 yen, and if you use the online shop discount and “New Tokusuru Support +” for switching, the price is actually 23,760 yen. The flow is how to reserve iPhone18 Pro/Pro Max at Softbank.
Rakuten Mobile｜All capacity available, deliveries will be made sequentially after the 18th
According to Rakuten Mobile’s “Web inventory/arrival schedule,” all iPhone 18 Pro/Pro Max 256GB to 2TB are “reservations accepted” as of 10:20 p.m. The product page says, “Release date: September 18th (Friday) at 8:00 a.m., and deliveries will be made sequentially thereafter.”
On the other hand, there is also a note saying, “Due to popular demand, delivery may take longer for some or all colors.” There may be differences in color and capacity, so it’s best to apply early. For instructions, see how to reserve iPhone18 Pro/Pro Max on Rakuten Mobile.
Apple Store｜Standby screen immediately after start, disappears after 35 minutes
As of 9:04 p.m., the purchase page on the Apple online store was on a standby screen that said, “We will guide you to the pre-order process shortly. Please wait on this page.” At 9:35 p.m., the normal selection screen returns.
How the estimated delivery date of the Apple Store has changed will be treated as an hourly change in a separate article by the editorial department.
For those who are about to make a reservation | How to choose closer to the release date
According to our own data compiled from 4,049 readers’ records, the conditions for shortening the waiting time were “on the start date,” “online,” and “256GB.” Even if the counter is crowded, it’s worth applying tonight.
A comparison of the actual prices of each company and the reservation procedure are summarized on the iPhone18 Pro reservation/iPhone18 Pro Max reservation summary page, and the status at the time of acceptance is summarized in the article on when reservation acceptance has started.
If you have made a reservation, please leave a note on the reservation/arrival bulletin board in the iPhone Mania community with your reservation time, place of purchase, model, capacity, color, and expected delivery date. We will add this year’s numbers to the record of 4,049 readers and compare the answers to the “conditions for early receipt” after the release.
If you want to make a reservation now (all 4 companies are accepting reservations)
Docomo confirmed at 10:20 p.m. Au confirmed at 10:20 p.m. Softbank confirmed at 10:20 p.m. Rakuten Mobile confirmed at 10:20 p.m.
Make a reservation at the Apple Store (SIM-free)
*The above includes advertisements (affiliate). Please check each official website for prices, benefits, and conditions.
Source: Docomo Online Shop, au, au (price list PDF), Softbank Online Shop, Softbank (model price PDF), Rakuten Mobile (web stock/arrival schedule), Rakuten Mobile (iPhone18 Pro product page), Apple
Source: iPhone Mania
