Connect a USB storage device that contains an update file for reinstallation – Cannot Start the PS4

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Watch my in depth guide on fixing your PS4 here: https://www.youtube.com/watch?v=Ry-i4VKfIC0

In this video I go over how you can fix the error message “Cannot Start the PS4”, and then you get a message stating “connect a usb storage device that contains an update file for reinstallation”. I go through all the different options you can take to fix this problem to fix your PS4.

If my video fixed your PS4, please consider donating to the channel to keep it going by using the Super Thanks button on this video or by using Buy Me a Coffee (PC/Mac/Mobile): https://www.buymeacoffee.com/zadiustech. Even $2 or $3 donations go a long way to keep the channel running. Thank you!

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Compatible PS4 USB Replacement Cable: https://geni.us/VmwgBRf (Amazon)

Compatible PS4 USB Flash Drive: https://geni.us/u7WwIXB (Amazon)

Compatible PS4 hard drive: https://geni.us/QJEOLb (Amazon)

PS4 LAN Cable: https://geni.us/BghytO (Amazon)

Best deals on used PS4 consoles: https://ebay.to/2UDnyh9

PS4 Software Update DOWNLOAD Page:
https://www.playstation.com/en-us/support/hardware/ps4/system-software/

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DISCLAIMER: This video, description, and comments contain affiliate links, which means that if you click on one of the product links, I’ll receive a small commission. This helps support the channel and allows us to continue to make videos like this. Thank you for the support!

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39 Comments

  1. Well I had a good run, I’ve had my ps4 since December 2015, a Christmas gift 8 year old me was going crazy about, fast forward to today it might be a sign that adult life is upon me. It sucks because there’s so many videos I don’t want to lose but oh well that’s life

  2. OMG THANK YOU SO MUCH❤ I DIDNT KNEW ABOUT HOW TO OPEN SAFE MODE I TRYED EVERYTHING IT WASNT WORKING I HAD 2 OPTIONS REINSTALL OR UPDATE SOFTWARE WITH INTERNET IT WORKED!!!!❤

  3. I have a PS4 backup on a USB, but the console won’t read it.
    It shows “Cannot find the update file (SU-41350-3).” The backup files are still visible on my laptop.
    I also copied the backup to another USB drive, but I get the same error. Does anyone know how to fix this without losing the backup?

  4. I just bought one and I am super letdown if I’m just gonna have to worry about it eventually locking down again then what’s the point of even having it?

  5. BRO I JUST GOT BACK FROM WAITING FOR RED DEAD TO DOWNLOAD AND THIS IS WHAT I COME BACK TO